Customer Service

In light of the current global climate and the ongoing impacts of COVID-19, we continue to experience operational challenges that affect businesses worldwide. At OKERA BANKS, we remain committed to delivering excellence while prioritizing the safety and well-being of both our team and our customers.

Email Support
Our customer service team is available Monday through Friday.
Please allow 24–48 hours for a response to your email.

Weekend Hours
We are out of the office on Saturdays and Sundays, and all inquiries received during that time will be addressed on the next business day.

We have provided updated information throughout our website regarding shipping, returns, and product details to help you stay informed.

Despite these challenges, our commitment remains the same:
At OKERA BANKS, we strive to deliver high-quality products and the best customer service experience possible.